Air Canada Phone Number
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Customer Service
BOOK A FLIGHT NOW
Current Wait: 25 mins (15m avg)
Hours: 24 hours, 7 days; best time to call: 9:30am
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Air Canada Contact Info
Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Air Canada Contacts
Air Canada Phone Number
Air Canada Help Desk
Air Canada on Twitter
General Customer Information
Other Toll-free & Customer Numbers
Book a Flight Now: 123-456-789
Central Baggage: 877-815-8253
Our Editor's Notes on Air Canada's Phone-Based Customer Care
Air Canada is a major commercial airline that is based in the United States. As the fifth largest airline in the US, it isn’t surprising that it gets a lot of customer service calls every day.
Why Do People Call Air Canada Customer Support?
People call Air Canada customer support for a range of reasons including:
- Booking, changing and canceling flights.
- Checking on flight status.
- Requesting help with billing and payment issues.
- Inquiries about Mileage Plan, Air Canada frequent flyer program.
- Questions about lost and delayed baggage.
- Assistance with transporting pets and unaccompanied children.
- Air Alaska website technical support reporting lost items.
Best Practices for Calling Air Canada Customer Service
There are several things that you can do to help ensure that your call to Air Canada customer service is handled quickly and professionally:
- Before calling, ensure that you are dialing the correct number. Like many airlines, Air Canada has several different departments, each with its own customer service number. You can find these numbers, along with calling hours, on Air Canada’s website. The reservation line is open 24/7.
- Have whatever documentation you need in front of you. This may include reservation or cancellation numbers, your Mileage Plan ID number, baggage claim stubs, billing or credit card statements and any previous correspondence between you and Air Alaska regarding your current issue.
- If you are calling for technical support in using the Air Alaska website, be in front of your computer so that you and the customer service representative can troubleshoot together.
- Have pen and paper handy so you can take notes during the call.
What Can't Be Resolved With a Call to Air Canada Customer Service?
- Air Canada customer service representatives have no control over security protocol at airports. Individuals who are concerned about these issues should direct inquiries to the airport rather than Air Canada.
- In addition, Air Canada customer service representatives cannot take reports for lost items if the item was lost at the airport and not on an Air Canada aircraft.
Air Canada's Best Toll-Free/800 Customer Phone Number
- This is Air Canada’s best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Air Canada agent. This phone number is Air Canada’s Best Phone Number because 8,502 customers like you used this contact information over the last 18 months and gave us feedback.
- Common problems addressed by the customer care unit that answers calls to 800-252-7522 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Air Canada first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via phone or web or twitter.
- In total, Air Canada has 3 phone numbers. It’s not always clear what is the best way to talk to Air Canada representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
Contacting Air Canada - by phone or otherwise
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